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Dyna-Glo Vertical Propane Smoker

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  • #16
    So yeh in the end awesome customer service.He promised that this was an isolated incident and will be used for training in future and the guy responsible for the mix up would be dealt with .The director personally called me and couldn't have been more helpful and apologetic and i was blown away by how nice and sincere he was with me and he gave me his personal cell number if i ever have an issue with my smoker.It went from the worse customer service i have ever had to the best.

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